After-sales Service

Over 40 years ago, Yvan Christiaens built his first garden houses; it all started with a hobby he was passionate about. That is why Yvan Christiaens wants his products to be finished to perfection. If despite our care a problem should arise, please don’t hesitate to contact us through the form below. We will be pleased to help you. Please prepare 2 pictures of your garden house (inside, outside). They should be uploaded in this form.

To save unnecessary costs please first check "Question & Answer" and "Problem solving" on our website. You might find an answer to your question and save costs that way. Click here to learn how to fix jammed windows and doors.

Please accurately complete all mandatory fields (marked with *). If not, this form will not be sent.

Our terms

Yes, I have read and accepted the Warranty Conditions and the General Conditions

Yes, I have read the Privacy Policy

Yes, I am aware of, and have accepted the Christiaens Yvan rates

I am a

Private person

Contractor

Name or company as mentioned on the order form

Last Name and First name

E-mail

ZIP code

Location

Street

Number + Box

Telephone

Area code without 0 !

Telephone

Area code without 0 !

Telephone

Area code without 0 !

Telephone

Area code without 0 !

Telephone

Name of your end customer

Telephonenbr of your end customer

E-mail from your end customer

Street + Number of your end customer

Postal Code + Place of residence of your end customer

Type of garden house

Wood type

Bought from

Purchase date

Delivery

Delivery date or assembly date

Description of the problem

Best reachable on

Intervention date

The after-sales service is provided for workings days between 8 a.m. and 4 p.m.. You will be informed of the exact date by email.

Upload here your picture of the inside of your gardenhouse.

Attention: only jpg or pdf are accepted [2 MB], if not this form will not be sent!

Upload here your picture of the outside of your gardenhouse.

Attention: only jpg or pdf are accepted [2 MB], if not this form will not be sent!

[Company]name of the installer

After having pressed ‘Send’, you will get a message to thank you, as well as a confirmation mail with a Reference Number. Please use this number in all your communication.
If you don’t get the thank you message or don’t get this e-mail (also check your Spam folder), an error must have occurred and the form will not be sent. Then verify all mandatory fields and do not forget to upload the mandatory pictures of your gardenhouse.

Security Question: 400 + 1 is gelijk aan / est égale à ?

After-sales Service

since 25-08-2020

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